Beautiful design, factory problems
The design is beautiful, slightly whimsical but elegant. A perfect fit over our custom made stainless steel table with stainless steel Chippendale stylized chairs. Our decor blends traditional with contemporary and this light looks like it was made for us. HOWEVER, much confusion and delay in getting it shipped. When it arrived there was no packing list so we did not know a crystal was missing until it was hung. There were no instructions and the wordless diagram did not show all the parts or differentiate between them. The original stem included had threads stripped and was so short that, with the stripped threads, each section could only catch one thread. Therefore it hung crooked and could not be adjusted and was precarious. I called the store and they took down their display, took it apart, and sent us a new stem, the missing crystal and some extras, and other parts cannibalized from the display. We had to remove the fixture and start all over, this time basically rewiring it and assembling even parts that originally came assembled. MAJOR PAIN! But this time everything did fit together, the stem was amply long and without stripped threads so everything could be nicely tightened and it looks great. But for the price, we would not have expected to find the flaws in the original fixture, being shorted a crystal, and no information from the manufacturer on how to order replacement crystals. Again, though, it looks beautiful.
Pros: Beautiful Design, Easy To Change Bulb, Stylish
Cons: Crystal missing no extra, No parts list included, Insufficient diagram, Threads stripped, No instructions included, Original stem too short, Poor Construction, Hard To Hang